Terms and Conditions

Product Survival System | 6-Week Coaching Programme

Last Updated: May 21, 2025

1. Introduction

Welcome to the Product Survival System ("PSS"), a 6-week coaching programme operated by GMAX Ventures SRL ("we," "our," or "us"), a company registered in Romania with its registered office at Fericirii 11, 400217, Cluj-Napoca.

These Terms and Conditions ("Terms") govern your access to and use of our coaching services, website (https://www.productsurvival.com), and any related content, functionality, or services offered by us (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Definitions

In these Terms, the following definitions apply:

3. Services Description

The Product Survival System is a 6-week, 1-on-1 coaching programme designed to help founders validate their products and develop sustainable business models. The programme includes:

The specific content and structure of the Coaching Programme are as described on our website, which may be updated from time to time.

4. Application and Eligibility

4.1 Application Process

Participation in the Coaching Programme requires completion of our application process, which includes:

  1. Submitting an application form
  2. Participating in an alignment call
  3. Receiving an acceptance decision
  4. Completing payment

We reserve the right to accept or decline any application at our sole discretion.

4.2 Eligibility

The Coaching Programme is primarily designed for:

We reserve the right to determine eligibility based on our assessment of whether an applicant will benefit from the programme.

5. Payment Terms

5.1 Fees

The fee for the Coaching Programme is as stated on our website at the time of your application. The current fee for the Beta cohort is €1,499 (including VAT), reduced from the regular price of €2,999.

5.2 Payment Methods

Payment must be made in full prior to the commencement of the Coaching Programme. We accept payment via the methods specified during the checkout process.

5.3 Invoicing

Upon payment, we will issue a VAT invoice to the email address provided during registration. All invoices will comply with Romanian fiscal regulations.

6. Refund Policy

We offer a satisfaction guarantee: If you don't see clear value by the end of Week 2 of the Coaching Programme, you are entitled to a 100% refund with no questions asked.

To request a refund, you must:

  1. Notify us in writing of your intention to withdraw from the programme before the start of Week 3
  2. Have attended all scheduled sessions up to that point
  3. Have completed all assigned pre-work for Weeks 1 and 2

After Week 2, no refunds will be provided except as required by applicable law.

7. Rescheduling and Cancellation

7.1 Rescheduling Sessions

You may reschedule one (1) coaching session per programme with at least 48 hours' notice. Requests to reschedule with less than 48 hours' notice may be accommodated at our discretion but are not guaranteed.

7.2 Missed Sessions

If you miss a scheduled session without prior notice, the session will be considered delivered and will not be rescheduled.

7.3 Programme Cancellation

We reserve the right to cancel or postpone the Coaching Programme in the event of unforeseen circumstances. In such cases, you will be offered the option to join a future cohort or receive a full refund.

8. Intellectual Property Rights

8.1 Our Intellectual Property

All Content provided as part of the Coaching Programme is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Content solely for your personal, non-commercial use in connection with the Coaching Programme.

8.2 Restrictions

You may not:

8.3 Your Materials

You retain ownership of any materials, information, or intellectual property you create or provide during the Coaching Programme. However, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display such materials solely for the purpose of providing the Services to you.

9. Publicity Rights

9.1 Use of Startup Names and Testimonials

By participating in the Coaching Programme, you grant us permission to use your startup name, company name, and/or logo in our marketing materials, website, social media, presentations, and other public communications for promotional purposes.

Additionally, you agree that any testimonials, reviews, success stories, or other feedback you provide about the Coaching Programme or our Services may be used by us in our marketing and promotional materials without any form of payment or compensation to you.

9.2 Opt-Out Option

If you wish to opt out of this publicity clause, you must notify us in writing within 7 days of enrolling in the Coaching Programme. After this period, you may still request removal of specific references to your startup or testimonials by contacting us, and we will consider such requests on a case-by-case basis.

10. Confidentiality

10.1 Our Commitment

We will treat all information you share during the Coaching Programme as confidential and will not disclose it to third parties without your consent, except as required by law or as necessary to provide the Services.

10.2 Session Recordings

Coaching sessions may be recorded for your reference. These recordings will not be shared with third parties without your explicit consent, except as required by law.

10.3 Participant Confidentiality

If you participate in any group sessions or community activities as part of the Coaching Programme, you agree to maintain the confidentiality of information shared by other participants.

11. Code of Conduct

You agree to:

We reserve the right to terminate your participation in the Coaching Programme without refund if you violate these standards of conduct.

12. Limitation of Liability

12.1 No Guarantees

While we strive to provide valuable guidance and support, we cannot guarantee specific business outcomes or results from participating in the Coaching Programme. Success depends on various factors, including your implementation of the strategies discussed.

12.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

12.3 Cap on Liability

In no event shall our total liability to you for all claims arising from or relating to the Services exceed the amount paid by you for the Coaching Programme.

13. Indemnification

You agree to defend, indemnify, and hold harmless GMAX Ventures SRL, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another.

14. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website. Your continued use of the Services after such notification constitutes your acceptance of the modified Terms.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the competent courts of Cluj-Napoca, Romania.

15.3 Alternative Dispute Resolution

Before initiating any legal proceedings, we encourage you to contact us first to seek an amicable resolution of any disputes.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.

18. Contact Information

If you have any questions about these Terms, please contact us at:

GMAX Ventures SRL 

Fericirii 11, 400217, Cluj-Napoca, Romania 

Email: hello@productsurvival.com

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.